Privacy Policy
Shuo-Feng Technologies INC. (hereinafter referred to as “Shuo-Feng”) is a professional endpoint management software company that helps enterprises manage their device fleets.
At Shuo-Feng, we deeply understand that the privacy and security of our customers and website visitors are of utmost importance, and we are committed to protecting all personal data shared with us.
This Privacy Policy explains how Shuo-Feng handles personal data that can be used to identify individuals directly or indirectly, how we collect, use, share, and protect this data, and outlines your rights regarding your personal data.
By using Shuo-Feng’s websites and related services, you agree to the contents of this Privacy Policy.
If you disagree, please stop using this website and services, and do not provide your personal data on Shuo-Feng’s websites and/or services. If you choose not to provide personal data or provide incorrect personal data, you may not be able to use some of our service features.
Shuo-Feng will comply with all relevant laws and regulations regarding privacy data protection and data security, including but not limited to the Personal Data Protection Act, General Data Protection Regulation (GDPR), and other relevant laws of the Republic of China.
Our ultimate goal in collecting data is to improve our service and support for customers.
The General Data Protection Regulation (GDPR) currently only applies to the EU region, but it must be applied if customers meet conditions such as having EU citizens, employing EU citizen staff, or cooperating with EU suppliers.
Information We Collect
This Privacy Policy includes how the Service handles personal identification data collected during your use of the Service.
When you interact with us and our products, and purchase goods and services from us, we collect and process personal data about you.
The personal data we process includes:
• Your name
• Your company name
• Your company’s region
• Your company’s country
• Your company address
• Your company phone number
• Your personal phone number
• Your job title
• Your email address
• Information related to the browser or device you use to visit our website
• Any other information you provide
Special Note: When providing personal data of others, you need to ensure that you have obtained consent from that individual and verify that the information is accurate and appropriate.
Collection, Processing Purposes and Usage of Personal Data
When you use the features and services provided by this website, we will request necessary personal data based on the nature of the service and ask for your consent to use your personal data within specific purposes.
You may refuse to provide such information. Without your consent, this website will not use your personal data, including for other purposes.
We will use your personal data in the following circumstances and purposes:
• To fulfill contractual obligations, for example: if you purchase products from us or enter into contracts for providing or receiving services. This includes but is not limited to identity verification, payment processing, communication with you, customer service and support. We need this information to enter into contracts with you; without it, contracts cannot be executed.
• To comply with applicable laws, including but not limited to tax reporting and statutory retention requirements.
• To protect Shuo-Feng’s legitimate business interests and rights, including but not limited to uses related to legal claims, compliance, regulatory and investigative matters (including disclosure of information related to legal proceedings or litigation). We will investigate any complaints received from you or others about our website, products, or services according to law, and monitor any customer accounts and related data. For example, credit card details to prevent and investigate matters related to fraud, terrorism, misrepresentation, security incidents, or crime.
• To respond to any comments or complaints we may receive from you, with your explicit consent.
• When you contact us by phone, calls may be recorded for quality, training, and security purposes to protect our legitimate interests.
• We may also send you marketing related to products and services. Marketing will only be sent in cases where there is significant impact on your rights, protection of public interest, or with your consent to receive it, and we will provide ways for you to opt out of marketing. You can choose to opt out of marketing at any time following the relevant instructions.
* According to the “Specific Purpose and the Classification of Personal Information of the Personal Information Protection Act” issued by the Ministry of Justice, our specific purposes for collecting, processing, utilizing, and retaining your personal data are listed as follows:
040 Marketing
063 Non-government agency’s collection, processing and use of personal information under legal obligations
067 Credit card, cash card, debit card or e-ticket business
069 Contract, contract-like or other legal relationship matters
090 Consumer, customer management and services
091 Consumer protection
095 Finance and taxation administration, investigation, statistics and research analysis
098 Business and technical information
104 Account management and debt trading business
107 Procurement and supply management
111 Ticket business
125 Broadcasting administration and management
129 Accounting and related services
132 Broadcasting business operations
135 Information (communication) services
136 Information (communication) and database management
148 Online shopping and other e-commerce services
152 Advertising or commercial behavior management
157 Investigation, statistics and research analysis
173 Other government agencies’ supervision and management of target businesses
179 Other financial services and coordination with the Ministry of Finance’s e-invoice integration service
181 Other business operations in accordance with registered business items or organizational charter
Sharing of Personal Data
We may share your personal data with our subsidiaries for inter-group management purposes,
and to provide products or services delivered by companies other than the one with which you directly contracted.
We may share your personal data with the following parties:
• Our subsidiaries or affiliated companies.
• Our suppliers, business partners, and subcontractors.
• Organizations that provide data analysis services.
• Our professional advisors (including but not limited to legal or financial advisors).
• Government agencies or law enforcement units as required by law.
• Marketing agencies who agree to process your personal data according to this Privacy Policy.
Your personal data may also be shared with third-party service providers who will process it on behalf of Shuo-Feng for the purposes mentioned above. Third-party service providers include but are not limited to providers of product and service maintenance and identity verification services.
How Will We Protect Your Personal Data?
We have established data policies and regulations to protect and process your personal data, with access restricted to authorized personnel only.
If we need to engage other units to provide services due to business requirements, we will also strictly require them to comply with confidentiality obligations and implement necessary inspection procedures to ensure their compliance.
To protect your personal data against accidental or unlawful destruction, loss, or modification, and to prevent unauthorized disclosure or access, we will implement necessary technical and organizational protective measures. If you believe your data security has been compromised, please contact us immediately.
How Long Will We Retain Your Personal Data
We will only retain your personal data for as long as necessary to fulfill the specific purposes. We will retain your necessary personal data for the period required by law or for the reasonably necessary time to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions.
If you are a customer or supplier, we will retain your personal data throughout the duration of any contractual relationship you have with us, until the end of the contract and in compliance with the retention period required by law.
If you are a potential customer and you have explicitly agreed to us contacting you, we will retain your data until you unsubscribe; or, if you haven’t unsubscribed, until you interact with us.
Where Is Your Personal Data Stored?
The personal data we collect from you will be stored on our servers or hosted servers.
We will employ appropriate information security technologies to protect the database systems on our servers from hacker attacks and prevent your personal data from being stolen, tampered with, leaked, or damaged.
If we discover any breach of your personal data, we will notify you within 72 hours and take appropriate remedial measures.
What Are Your Personal Data Rights?
You have the right to request that we do not process your personal data for marketing purposes.
You can opt out of such processing by checking options on our data collection forms, clicking the unsubscribe option in any content we send you, or by contacting us.
If you have consented to our use of your personal data, you can withdraw that consent at any time.
If the information we hold about you is incorrect or incomplete, you can notify us and request correction or supplementation.
You also have the right to request a copy of any personal data we hold about you.
If you have concerns about how we process your personal data, you can object or file a complaint and request that we limit how we use your personal data while your complaint is being resolved.
Where permitted by law, you can request that we delete your personal data in the following circumstances:
• By withdrawing your consent to our use of this data
• If we no longer need to use your personal data
• If you object to the use of your personal data and we don’t have sufficient reason to continue using it
• If we haven’t processed your personal data in accordance with our obligations
If you would like to discuss how we handle your personal data, please send your contact information to
Support inquiry form: https://nubis.cc/en/contactus/#contact
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Revisions to this Privacy Policy
We may revise this Policy from time to time. We encourage you to review this Policy periodically on our website.
Your continued use of any of our services following an update to this Policy will constitute your acceptance of the revised Policy.
The most current version of this Policy will always be available on this page. We will notify you by appropriate means (such as email) of any significant changes that affect your rights. You may always refer to the “Last Updated” legend at the bottom of the page for the most recent version.